These terms and conditions govern the use of our site www.expertcovidtestinguk.com. Please read these terms carefully. By using our site you accept these terms and conditions in full and you agree to abide by them. If you disagree with any part of these terms and conditions you must not use our website. All treatments, consultations and advice are subject to these terms and conditions.
www.expertcovidtestinguk.com is operated by EXPERT TMS LIMITED. We are registered in England and Wales under the company number 11651981 and our registered offices are at Oakwood House, Taylor Business Park, Risley, Warrington, WA3 6WP. You can contact us by email firstname.lastname@example.org or telephone 01925691542.
ABOUT OUR SERVICE
We provide private COVID Testing based on either an online enquiry form followed by telephone contact/on sit unsupervised testing OR an online purchase for test packs. Once you have paid for your COVID testing packs, they will be delivered to your chosen location. The tests will then be posted to the chosen laboratory. Provision of service is based on your completion of the patient information forms truthfully and honestly. You must disclose all relevant information truthfully and to the best of your knowledge.
You are at least 18 years old
A resident of the EU or EEA
Legally able to enter binding contracts.
Answering all questions truthfully and honestly
The provision of services to you is conditional on you completing all consultation forms truthfully and honestly. You must reveal and disclose all relevant information truthfully and honestly to the best of your knowledge.
We cannot and are not liable for any damages which may result from a failure by you to provide and maintain complete, truthful and accurate information or a failure of you to follow advice given through the website (or any other communication) or from your failure to provide to pass on information given on the website, (or any other communication) to the appropriate services.
All the information contained on our website is in English. You are solely responsible for ensuring that you understand the processes to obtain a COVID test and the legal responsibilities required pre and post travel. Government guidance link can be found on our website. These guidelines are subject to change, so it is your responsibility to ensure you have read and understand the latest up to date guidance before you purchase products from our website. You must speak to a member of Expert TMS Ltd staff if you do not fully understand the advice or information given to you on our website.
You must carefully read all product packaging and labels prior to use.
Our Services are only intended for individuals based in the EU (European Union) or the EEA (European Economic Area)
We will not share information about you to any other party except in the following cases:
We need to supply information to a third party to provide our service to you such as Royal Mail/DHL/Laboratory/Public Health England. In the event of this happening we will only supply the minimum amount of information required to complete this service.
We are legally obliged to disclose your information to another party by court or police.
Fraud prevention agencies to minimise the risk of fraud.
If we or most of our assets are taken over by a third party we may transfer data.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
For reasons of safety, we do not allow products to be returned once they have left the premises. The company are not able to use returned products. If you have unwanted products, please take it to a local pharmacy for safe disposal. Once a test kit has left our premises it can no longer be reused, so an admin fee of £20 + postage will be levied against any cancelled order once it has left our premises. Refunds can only be provided where a locator reference number has not been provided and before a test kit has been sent to the patients chosen location, however an admin fee of £20 will still apply.
You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website
We will send you an order acknowledgement email detailing the treatments you have requested. This is not an order confirmation or order acceptance.
Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the products ordered unless we have notified you that we do not accept your order, or you have cancelled it.
Our staff are unable to issue a product based on the information you provide
We are unable to obtain authorisation for your payment
We have identified a pricing or product description error in a product you have ordered
A requested item is out of stock or unavailable
Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our website is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our website, or our entire website, to users who have registered with us.
You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website and Services, any websites linked to it and any materials posted on it, including, without limitation any liability for:
Loss of income or revenue.
Loss of business.
Loss of profits or contracts.
Loss of anticipated savings.
Loss of data.
Loss of goodwill.
Wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
Death or personal injury arising from our negligence.
Fraudulent misrepresentation or misrepresentation as to a fundamental matter
Orany other liability which cannot be excluded or limited under applicable law.
Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you have any concerns about material which appears on our website or concerns with regards to our Services, please contact email@example.com
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.